Summary — Technical Leader for Online Services
Technical leader specializing in online service reliability, large-scale network protection and rapid incident response for high-traffic environments. Proven track record managing Anti-DDoS platforms, BGP/MPLS infrastructure and multi-team incident response — ensuring live game services stay online, responsive and safe for players.
Core Strengths
DDoS mitigation & Anti-DDoS
BGP / MPLS / OSPF
Incident Response • Postmortems
Monitoring & Observability (Zabbix, custom)
Service Reliability Engineering
Cross-team leadership • Client ops
Player-centred operational thinking
Professional Experience (selected)
Lead / Senior Network & Security Specialist — TTK (Russia)
Sep 2021 — present
Sep 2021 — present
- Led Anti-DDoS operations for ISP and customer services: rule design, mitigation profiles, and real-time tuning for peak traffic.
- Operated incident response playbooks to restore services during targeted attacks; coordinated across engineering and customer teams.
- Implemented monitoring and alerting improvements to reduce time-to-detect and reduce service downtime.
Monitoring & Operations — TTK
2018 — 2021
2018 — 2021
- Owned network monitoring, diagnostics and escalations for carrier-grade infrastructure supporting critical services.
Full CV attached as PDF — see download link on the right. Precise dates and responsibilities are listed in the original resume.
Selected Impact (how I add value to a game studio)
- Reduce multiplayer downtime by applying rapid mitigation and routing strategies during network attacks and infrastructure failures.
- Design resilient, player-first service topology with observability and automated alerts focused on gameplay-affecting metrics.
- Lead cross-functional war-rooms to resolve critical incidents under pressure and translate technical details into executive summaries.
Portfolio & Public Proof
Practical engagement with gaming communities and modding demonstrates understanding of player culture and multiplayer ecosystems:
Cover Letter — English
Dear Hiring Team, I am applying for a leadership role in Online Services because I bring a rare combination of hands-on network defence, incident leadership and player-centred operational thinking — all critical to keeping AAA multiplayer services alive and healthy. For 15+ years I have managed ISP-grade networks and Anti-DDoS platforms, led on-call war rooms, and implemented monitoring and mitigation playbooks that minimized downtime under attack. I thrive in pressure environments: when incidents happen I coordinate triage, execute mitigation steps, and drive postmortems that reduce recurrence. I focus on outcomes players feel — reduced latency spikes, fewer disconnects, and continuous matchmaking availability. I will partner with engineering and design to bake reliability into services from day one: designing resilient topology, automating detection & mitigation for gameplay-impacting signals, and mentoring ops teams to respond faster and with clearer prioritization. I understand the player perspective (see my Steam Workshop and YouTube), and I bring the technical discipline to protect both experience and reputation. Thank you for considering my application. I am ready to discuss specific examples of mitigations and SRE processes I can bring to your team. Sincerely, Mikhail Prazdnikov
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